Get in Touch With Us

If something on this site has raised a question, caught your eye as out of date, or simply left you wanting more detail, we would like to hear from you. Messages from readers help us keep our explanations accurate and useful, so please don't hesitate to write.

How to reach us

The simplest way to contact the team is by email: [email protected]. Every message is read by a person, and we reply as soon as we reasonably can.

What you can write to us about

• Corrections: if a fact, figure or rule on a page looks wrong to you, tell us which page and what you spotted.
• Questions: if an explanation felt unclear or skipped a step, let us know where you got stuck.
• Suggestions: topics you would like covered, or comparisons you think would help other readers.
• General feedback: what works for you on the site, and what doesn't.

Before you write, you may find it helpful to read about us, which explains who runs this site and how we approach the subjects we cover.

Making your message easy to answer

A short subject line and, where relevant, a link to the page you are referring to will help us respond more quickly and precisely. Please don't send passwords, card numbers or other sensitive personal details by email; we will never ask for them.

A note on what we can't do

We are an information site, so we are not able to handle account issues, payments or disputes on anyone's behalf. For those, the operator you hold an account with is the right point of contact.

If gambling has stopped feeling like a choice, please consider reaching out to a free, confidential support service in your area. Taking a break is always a sensible option.

Thank you for taking the time to get in touch.